Refund policy

Refund Policy

At BlessBasket, we strive to provide high-quality digital products that help our customers enjoy healthy, affordable, and high-protein meals.

Since our products are delivered digitally and become immediately accessible after purchase, we encourage customers to carefully review the product description, preview pages, and any available information before completing their purchase.

By purchasing from BlessBasket, you agree to the following Refund Policy.

1. Digital Products

All products sold by BlessBasket are digital downloads.

No physical items are shipped.

Once your payment has been successfully processed, you will receive access to download your purchased digital product.

2. Refund Eligibility

Because digital products cannot be "returned" after they have been downloaded or accessed, all sales are generally considered final.

We do not offer refunds simply because:

  • You changed your mind after purchasing.

  • You no longer need the product.

  • You purchased the product by mistake.

  • You expected different content than what was clearly described.

  • You did not read the product description before purchasing.

  • You no longer wish to use the product.

We encourage all customers to review the product details carefully before placing an order.

3. Situations Where We May Issue a Refund

Although refunds are generally not available for digital products, we may review refund requests on a case-by-case basis in situations such as:

Duplicate Purchase

If you accidentally purchase the same product more than once, please contact us.

After verification, we may refund the duplicate purchase.

Technical Delivery Issues

If you are unable to access or download your purchased product due to a technical issue on our side, we will first make every reasonable effort to resolve the problem.

If we are unable to provide access within a reasonable time, we may issue a refund at our discretion.

Incorrect Charge

If you believe you have been incorrectly charged, please contact us immediately.

We will investigate the issue and take appropriate action if an error is confirmed.

Failed Delivery

If payment was successfully completed but the digital product was never delivered and we are unable to provide access after reasonable troubleshooting, you may be eligible for a refund.

4. Non-Refundable Situations

Refunds will generally not be issued for:

  • Change of mind.

  • Accidental purchases made without reviewing the product.

  • Failure to download the product after successful delivery.

  • Incompatibility with your personal device when standard PDF readers or supported software are available.

  • Lack of technical knowledge to use the downloaded file.

  • Personal taste or preference.

  • Claims that the product "did not meet expectations" when it matches the published description.

5. Requesting a Refund

If you believe your situation qualifies under this policy, please contact us within 7 days of your purchase.

Your request should include:

  • Your full name

  • Email address used during purchase

  • Order number

  • Date of purchase

  • Description of the issue

  • Screenshots or supporting information (if applicable)

Providing complete information helps us resolve your request more quickly.

6. Review Process

Each refund request is reviewed individually.

We may contact you for additional information if necessary.

Our goal is to resolve all genuine issues fairly and promptly.

Refund approval remains at the sole discretion of BlessBasket unless otherwise required by applicable law.

7. Refund Processing

If a refund is approved, it will be issued using the original payment method whenever possible.

Depending on your payment provider or bank, it may take 5–10 business days for the refunded amount to appear in your account.

BlessBasket is not responsible for delays caused by banks or payment providers.

8. Need Help?

Customer satisfaction is important to us.

If you experience any issues accessing your purchase or have questions about your order, we encourage you to contact us before requesting a refund.

Many issues can be resolved quickly by our support team.

9. Contact Us

For refund requests or order-related assistance, please contact:

BlessBasket

Email: blessbasket.in@gmail.com

Please allow us a reasonable amount of time to review and respond to your request.

Thank you for choosing BlessBasket.

We appreciate your trust and are committed to providing a smooth, secure, and satisfying experience for every customer.